If you get this error, definitely try a different cable to see if that fixes the issue and error! Unable to import photos Error 9912 - This error message can sometimes be caused by a faulty cable or USB connection between the phone and your computer. You are trying to import a very large amount of photos or videos all at once.

plist file in a library on your computer. Is there any work around or a Decipher Tools program that can help?' Possible reasons why Image Capture sometimes crashes when importing photos?Ĭorrupt. That program is now very buggy and doesn't always transfer the photos and pictures without giving errors. 'For a long time I have used the stock Mac application Image Capture to drag photos from my phone to my computer or external hard drives. We often have iPhone users write to us expressing their frustration with Image Capture. However, if you have a large amount of iPhone camera roll photos to save, Image Capture can sometimes be a bit cumbersome and buggy. You can select either 'Import All' or shift click to select only specific images you want to import to your computer.įor saving a few photos, Image Capture can be helpful and accomplish the task of copying a minimal amount of pictures to your computer.

Select your device and all your camera photos will populate. You plug in your iPhone or iPad to your computer. If you are an iPhone user with a Mac computer and need to save photos and videos from your iPhone's camera roll to your computer, many people often default to using Apple's free Image Capture application.

Cannot import photos from ipad to mac